Pollo Tropical at 11875 SW 26th St in Miami seamlessly blends an inviting Caribbean ambiance with a menu that champions flavorful authenticity. Since its inception in 1988, this chicken restaurant has become synonymous with expertly marinated, citrus-grilled chicken and slow-roasted mojo pork, capturing the essence of tropical vibes. Reviews highlight the exemplary service provided by team members like Lilianis and Melissa, who have been praised for their quick and thoughtful assistance, ensuring that large orders are efficiently managed.
Guests like Nicolle Mery commend the attentive staff who facilitate smooth online orders and pickups, a testament to the restaurant’s commitment to customer convenience. Notably, even during pre-opening hours, the employees display a proactive spirit, as seen when Lucia Guzman experienced a surprisingly prompt service. This dedication extends beyond food preparation; the management's responsive approach, as demonstrated by Sue, has earned the loyalty of patrons like Da_ILLEST Zoe. To summarize, Pollo Tropical 11875 SW 26th St is not just a meal; it’s a delightful experience punctuated by tropical flavors and stellar service, making it a must-visit destination for any chicken lover.
Amenities and More
Service options
Kerbside pickup
No-contact delivery
Delivery
Drive-through
Takeaway
Dine-in
Popular for
Lunch
Dinner
Solo dining
Accessibility
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Offerings
Comfort food
Healthy options
Quick bite
Small plates
Vegetarian options
Dining options
Brunch
Lunch
Dinner
Catering
Dessert
Seating
Table service
Amenities
Toilet
Wi-Fi
Wi-Fi
Atmosphere
Casual
Trendy
Crowd
Family friendly
Groups
Tourists
University students
Planning
Accepts reservations
Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards
Children
Good for kids
High chairs
Kids' menu
Parking
Free of charge street parking
Free parking lot
Parking
Photos
Reviews For Pollo Tropical 11875 SW 26th St
Jimi de Jesus
Jun 27,2025
special thank you to lilianis y melissa for being so thoughtful and quick to prepare the large order i placed on 4/18
Nicolle Mery
May 19,2025
Very good service here. Order online, pickup to go. Always attentive.
Vicente Albuerne
Apr 7,2025
Created in1988, began in Miami as a simple recipe for citrus-marinated grilled chicken has evolved into a world of tropical flavors, and is quickly transforming into a lifestyle of happy delicious and amazing. Welcome to Pollo Tropical where passion is married to freshness to create a one-of-a-kind experience. Our chickens are free of hormones and trans-fats. From our signature grilled chicken and slow roasted mojo pork, to world-renowned, made food served in a Caribbean inspired atmosphere.
Da_ILLEST Zoe
Apr 5,2025
I bring my family to this location every Sunday after church for lunch. This particular Sunday I had an issue with an employee and considered not returning. Your manager Sue went above and beyond to ensure I stayed a Pollo customer. It's a shame all your employees don't share her mannerisms and professional attitude.
Lucia Guzman
Apr 4,2025
Someone ordered ubereats 10 minutes before opening, I didn't expect such prompt service but they all were on the same page, communication allowed for them to begin the order even though they didn't open for another 10 minutes. Every other location is a mess but this order was smoothe and streamlined by positive communicators being the employees working together to get the job done. Thank you for the great service and teamwork with delivery drivers
mar zald
Apr 1,2025
My top favorite fast food restaurant in Miami. Every dish they offer is freshly made and absolutely delicious. Their Classic Chicken Sandwich is my top favorite meal with Waffle fries. I miss their Tres Leches dessert though, there are great desserts such as Flan and Cuatro Leches. All in all, Pollo Tropical doesn't dissappoint.
Sandy Leon
Mar 29,2025
I go to this location almost daily. ALWAYS on point with call ahead orders. I've never had an issue. The staff there is very responsive and hands on. This is the best Pollo Tropical I've been to.
Hilda Schau
Mar 14,2025
Pollo Tropical getting a lil expensive.will not be able to visit as often. I do want to commend the team at this store they are so nice!! The waiting might be long but service friendly. Food delicious.
Reviews For Pollo Tropical 11875 SW 26th St